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Future-proof, affordable, and scalable

Future-proof, affordable, and scalable

Future-proof, affordable, and scalable

As a cooperative funeral insurer, we strive to make an affordable and dignified funeral possible for everyone. In 30 years from now, today's funerals will be much more expensive due to inflation. That is what drives up the premium for funeral insurance, usually every year. As a cooperative, we keep this increase in premium rates as low as possible by keeping funeral costs under control. Since we have our own locations for funerals, this is something we can influence directly. Our strong collective purchasing power and the investment of premiums also help to inflation-proof our funeral insurance and keep premiums affordable.

Insurance

Modest growth was achieved in the overall number of persons insured during 2025.

Number of persons insured per product at year-end and growth
  2025 Net growth 2024
       
Uitvaartplan (prepaid funeral insurance) 3,087,003 +20,295 3,066,708
LeefdoorPlan (life insurance) 267,507 -7,284 274,791
Spaarplan (savings-linked insurance) 45,669 -2,636 48,305
Yarden (closed book) 861,717 -25,629 887,346
Total Netherlands 4,261,896 -15,254 4,277,150
      -
Uitvaartzorgplan (funeral insurance) 741,240 +33,411 707,829
Other (closed book) 262,056 -7,656 269,712
Total Belgium 1,003,296 +25,755 977,541
      -
Aktiv Leben (life insurance) 125,678 +10,140 115,538
Sorgenfrei Leben (prepaid funeral insurance) 97,183 +13,080 84,103
Other (closed book) 118,341 -3,569 121,910
Total Germany 341,202 +19,651 321,551
       
Total 5,606,394 +30,152 5,576,242

We have seen a decrease in the Netherlands. The DELA UitvaartPlan portfolio grew, but the Yarden portfolio shrank now that it is no longer sold to new customers and because some of its current policyholders have died. In 2025, DELA's focus for the DELA LeefdoorPlan was on the migration of the portfolio to the new online platform. In the competitive market for term life insurance, this resulted in a relatively limited commercial drive during this period. Due to the debate on box 3 tax, there was also less demand for our savings-linked product.

We have offered customers an 'all set' check ('Goed Geregeld Check') so they can re-evaluate their needs and arrangements at their convenience. This quick check tells them whether their insurance and funeral arrangements are all set for the future. In 2025, all Yarden package policyholders were again informed about the arrangements made for their policy during the acquisition of Yarden in 2021.

The distribution strategy in Belgium has been paying off, and we are seeing encouraging growth. In 2025, we passed the one million mark for the number of people we insure in Belgium: a milestone that we are proud of. Great emphasis was also placed on the development of our new insurance product: the Nalatenschapzorgplan. This product provides estate planning and financial certainty for families so they can get on with their lives with peace of mind. This product will be introduced in 2026.

In spite of the less favourable economic situation in Germany, we have seen slight growth there as well. At the same time, however, competition is on the rise. Based on this growth perspective, we will further strengthen our distribution in controlled steps.

Financial

Operating profit (loss)

Operating profit (loss) is the profit or loss generated from our core activities. This is the profit or loss before the investment return (excluding the part that is allocated to the operating profit or loss), exceptional income and expenses, profit sharing, and taxes. In 2025, the operating profit increased by €12.0 million to €65.9 million.

Amounts x €1,000 2025 Difference 2024
       
Insurance business      
Premium income 774,505 30,563 743,941
Investment income allocated to operating profit (loss) 220,581 15,622 204,959
Underwriting expenses -705,816 -23,622 -682,194
Technical margin 289,270 22,563 266,706
       
Operating expenses -175,717 -9,896 -165,821
Acquisition costs -22,675 -2,428 -20,247
Operating profit (loss), insurance business 90,878 10,239 80,638
       
Funeral business      
Revenue from funeral business 428,366 10,830 417,536
Procurement costs -156,525 777 -157,302
Gross margin, funeral business 271,841 11,607 260,234
       
Operating expenses -274,820 -17,386 -257,434
Financial income and expense -307 32 -339
Operating profit (loss), funeral business -3,286 -5,747 2,461
       
Operating profit (loss), cooperative -21,675 7,501 -29,176
       
Operating profit (loss), DELA Group 65,916 11,993 53,923

The €90.9 million in profit from insurance business was a €10.2 million increase on 2024. This was mainly attributable to the steady growth in the portfolio and the increase in premiums rates.

The funeral business recorded a loss of €3.3 million, down from a profit of €2.5 million in 2024. This is largely attributable to the higher staff costs combined with a decrease in the number of funerals.

The cooperative recorded an operating loss of €21.7 million (2024: loss of €29.1 million). This mainly concerns costs for activities for the cooperative and group functions. The result was improved by the acquisition of DFW Group B.V. and lower costs for holding company and central services departments.

Premium adjustment

About 55 per cent of policyholders have the Dutch DELA UitvaartPlan (DUP). As at 1 January 2026, the premium for this insurance has increased by 5.00 per cent (last year at 1 January 2025: 5.84 per cent). This is the same as the expected inflation on the funeral costs at 1 January 2026.

If the cost of a funeral rises due to inflation, more premium must also be paid over the previous years. We call this extra premium over past periods the past-service costs. This year, however, those did not lead to an increase of premium, as we were able to fund all of the past-service costs from the annual profit share. Nor has there been any additional increase in premium rates, known as 'premium action'. The total increase of premium at 1 January 2026 therefore remains the same as the inflation on funeral costs.

Development of technical provisions

The technical provisions, including a provision for profit sharing and minus deferred acquisition costs and reinsurance, increased by €563.8 million. The technical provisions in our balance sheet are based on fixed principles, such as an actuarial interest rate. The impact of higher or lower market interest rates and/or inflation is therefore not reflected in this balance sheet item. Measured in market value (Solvency II), the technical provisions decreased by €210.5 million. Because of these developments, the surplus on the technical provisions has increased, as shown by the liability adequacy test.

Investment result

The net return on investment for 2025 was a 5.7 per cent gain (2024: 6.8 per cent gain). The return on shares was 15.8 per cent, and 3.4 per cent on fixed-income securities. Real estate investments yielded a return of 1.0 per cent. The return on infrastructure investments was 3.3 per cent, with agriculture and forestry investments yielding 1.4 per cent.

The value of our investment portfolio fluctuates due to trends in the financial markets. We invest with a specific goal: to achieve a sufficient return to guarantee a dignified funeral for the lowest possible premium in the future as well. The nature of our insurance policies (which are in most cases paid out upon death) translates into long-term obligations. By accepting a calculated risk in our investment strategy, we are able to achieve the required results over the years. Fluctuations in the value of our investment portfolio are a consequence of this policy.

Coverage ratio

The coverage ratio represents the market value of investments as a percentage of the market value of guaranteed liabilities and is influenced by factors such as interest rates, mortality, and costs. The coverage ratio at the beginning of the reporting year was 200 per cent, ending in 2025 at 241 per cent. Because of the higher interest rates and adapting to the Solvency II calculation rules, the coverage ratio increased by 30 percentage points. Developments in the insurance portfolios pushed the coverage ratio up by four percentage points. Investment income resulted in a seven percentage point increase.

Coverage developments in percentage points:

  Start of year Tightening
effect
Relaxing
effect
Year-end
         
Start of year 200%      
Other factors   0%    
    0%    
Increase in interest rates and adaptation to Solvency II calculation rules     30%  
Developments in insurance portfolio     4%  
Investment result     7%  
      41%  
Year-end       241%

Profit share

The balance between healthy solvency, sufficient equity levels, and profit sharing is important for the financial health of our cooperative. In 2025, a profit share of €264.8 million was awarded (2024: €281.2 million). The inflation on funeral costs was 5.00 per cent (2024: 5.84 per cent). Thanks in part to the high average coverage ratio, this year we were able to award a 100 per cent share of the profit to policyholders of DELA UitvaartPlan in the Netherlands and 87 per cent to policyholders of the funeral product in Belgium.

Amounts x €1,000 2025 2024 2023 2022 2021
           
Awarded 264,798 281,247 249,224 43,654 5,940

Solvency ratio

DELA determines its solvency on the basis of Solvency II, hence the name Solvency II ratio. This European calculation framework takes into account the risks recognised in the balance sheet of the insurer when determining solvency.

The solvency ratio increased from 200 per cent to 213 per cent at year-end and remains robust.

The Solvency II ratio decreased by ten percentage points on the back of developments in investment income, equity markets, interests rates, and inflation. Developments in the insurance portfolio during 2025 reduced the ratio by four percentage points. Changes to the underwriting parameters resulted in a three percentage point increase. Effective 2025, all insurance activities are taxed in the Netherlands, regardless of whether the policies are managed at our head office in the Netherlands or at one of our branches in Germany or Belgium. That has a positive impact on the mitigating effect of taxation, with the Solvency II ratio increasing by seven percentage points. Other changes to models, such as adapting the coverage ratio to the Solvency II calculation rules, resulted in a 17 percentage point increase.

Solvency ratio developments in percentage points:

  Start of year Tightening
effect
Relaxing
effect
Year-end
         
Start of year 200%      
Change to economic parameters (interest, inflation, volatility), asset mix, and investment results   -10%    
Developments in insurance portfolio   -4%    
    -14%    
Change to underwriting parameters     3%  
Other factors     24%  
      27%  
Year-end       213%